Drywall repair guide
A raised fastener spot can involve the relationship between board and framing. Simply covering the raised area may not provide a lasting cosmetic repair.
What to discuss before work starts
Point out all affected spots and mention previous repairs. Ask how board support and surrounding joints will be checked.
Put the scope in writing
Confirm the affected surface, repair method, finish boundaries, room access and any separate work before scheduling. The condition of concealed material can change what is needed.